Monday - Friday: 9 a.m. - 5 p.m.
By appointment ONLY on weekends
Office Hours - Monday - Friday: 10 a.m. - 5 p.m.
Weekday Game Day: 10 am - 4th inning
Weekend Game Day: 12 pm - 4th inning
The Bears Den Team Store and the Black Bears Ticket Office are currently closed to the public on non-game days. To access the team store on non-game days, please contact the main office to schedule an appointment. All ticket office sales will be processed by phone.
Contact the the Black Bears ticket office to purchase tickets, get help with an existing order or reservation, learn more about game day promotions and specials, book a suite or group outing, get information on game delays or cancellation, or speak with a Black Bears representative!
For general questions and assistance, please contact us at the Front Office. See our main Ballpark Webpage for information on Monongalia County Ballpark, our Ballpark A-Z Guide for frequently asked questions, Parking or our Clear Bag Policy.
Leighann Sainato has been with the West Virginia Black Bears since 2017, and previously worked as Ticket Operations and Public Relations Manager. A native of Morgantown, West Virginia, she graduated from West Virginia University College of Law in 2015 (J.D.) and from the College of Physical Activity and Sport Sciences in 2019 (M.S.S.M.).
Layla Adinolfi has been the Ticket Office and Merchandise Manager since 2022, after previously working for the team as a seasonal ticket office associate in 2019 and a ticket office intern in 2018. Layla worked for the Frederick Keys as an ticketing Account Manager, with an emphasis on group sales, from December 2019 until March 2022. A native of Harper's Ferry, W.Va., Layla graduated from West Virginia University in 2018 with a B.S. in Multi-Disciplinary Studies.
A native of Monongalia County, Jacob has built a diverse career spanning education, athletics, and community service. He spent nearly six years in social work and seven years as a high school teacher in both WV and FL. A two-time graduate of West Virginia University, Jacob earned his undergraduate and graduate degrees while deeply involved in WVU alumni and athletic events and organizations. With a passion for teamwork, leadership, and fostering growth in others, Jacob brings a wealth of experience and a deep connection to the region.
Lucas Falls returns to Monongalia County Ballpark to work for the Black Bears after spending a year working for Michigan University Athletics. Lucas was formerly a student-manager for the WVU Baseball team from 2020-2022, serving as head manager his senior year. During the 2022 season, Lucas worked for the MLB Draft League as Player & Scout Liaison for the Black Bears prior to accepting a job at Michigan. He graduated from WVU with his B.S./M.S.S.M. in 2022.
J.D. Dickinson is completing his bachelor's degree, in Sports Management, from West Virginia University. Originally from Stafford, Virginia, J.D. joined the Black Bears in the Winter of 2025 after having worked as a student manager for WVU Baseball from 2022-2024 and as the lead intern and visiting team host with WVU Athletics Facilities & Ops from 2021-2025. Before joining the Black Bears, he was the assistant groundskeeper with the Fredericksburg Nationals where he was a part of the 2024 Carolina League Championship staff that won a Field of the Year award.
