Kendrick Family Ballpark A-Z Guide

The West Virginia Black Bears asks that you please adhere to FAA policies, per the NOTAM document concerning flight restrictions for sporting events. No flight operation may take place within three nautical miles, nor up to 3,000 feet around the perimeter of the stadium, from one hour prior to the start of the event until one hour after completion. These restrictions also apply to all unmanned or remote controlled Drone aircrafts. Failure to comply with these restrictions will result in the appropriate legal response from law enforcement officials.

Alcoholic beverages may not be brought into Kendrick Family Ballpark. Beer sales can be found along the concourse inside the gates. As per West Virginia State Law all persons purchasing alcoholic beverages must have a valid photo id and must 21 years of age and it is unlawful to purchase alcohol for minors. Alcohol sales end at the conclusion of the 7th inning unless otherwise announced.

A United Bank automatic teller machine is located in the main concourse behind Section 105. Banking rates may apply.

No one is allowed on the field at any time without proper credentials. Designated areas will be established for autographs on a game-by-game basis. Please see Upcoming Promotions for autograph sessions. Autograph sessions are open to all fans unless otherwise stated.

Baby changing stations are available in all men's, women's and family restrooms inside Kendrick Family Ballpark located on the main concourse. Baby changing stations are also located in all restrooms on Press Box/Bear's Dens level.

Banners and signs, except those associated with West Virginia Black Bears Baseball, are not permitted at Kendrick Family Ballpark, without the written consent of the West Virginia Black Bears front office or approval at Gate A.

Fans are permitted to use both still and video cameras to shoot pre-game, game action and between innings as long as they are not obstructing other fans. Tripods and other camera stands are prohibited. Fans should be advised it is illegal to sell or mass-produce any photos taken at Kendrick Family Ballpark without the consent of the West Virginia Black Bears. Failure to adhere to these rules will result in fan ejection and/or confiscation of camera.

Visit Canceled Game Policy main page

There are basically two types of cancelations of baseball games due to adverse weather conditions:

Game in progress: If this occurs while you are at the ballpark, keep your ticket stub and redeem it at the ticket office for a future game subject to availability and excluding special events. Please be advised, this transaction does not have to take place on the day the game is canceled. By MLB Draft League rules, five innings (or four and a half innings if the home team is leading the game) constitutes a complete game and no ticket refunds or rain checks will be issued. In the interest of player safety, there will be no double-header games. No refunds or rain checks will be issued.

Game canceled before gates open: If this occurs, keep your whole ticket and exchange it at the ticket office for a future game (within that season) of your choice, subject to availability and excluding special events.

TO EXCHANGE TICKETS FOR RAIN OUTS: ALL TICKETS FOR RAIN OUTS MAY BE EXCHANGED FOR TICKETS FOR THE SAME SEASON. Walk-up redemption is based on availability and is not guaranteed. For more information or to exchange tickets, please contact the ticket office by email or phone.

All persons, including children aged 3 and older must have a ticket for admission. Infants 2 years of age and younger are not required to have a ticket but may not occupy a seat, they must be sitting on the lap of an adult.

As of 2024, all concessions at all WVU Athletic Facilities, including Kendrick Family Ballpark, are now cashless. Two separate concession stands are located on the main concourse directly behind sections 103 and 106. Mobile concession carts may also be located throughout the concourse and Party Deck. All concessions stands accept the four major credit cards (Visa, MasterCard, American Express and Discover).

All concessions are provided by Sodexo, Inc.

Each credential indicates the areas of Kendrick Family Ballpark in which it will be honored. Credentials must be worn at all times. To request a credential contact the West Virginia Blacks Bears front office at 304-293-7910. To request media credentials email wvbbmedia@gmail.com.

All concessions stands and the team store/ticket office at Kendrick Family Ballpark accept the four major credit cards (Visa, Mastercard, American Express and Discover).

GPS Coordinates

39.644730, -79.995838

Visit the Directions main page

From the South-

• From Interstate 79, take the University Towne Center Exit 153.
• Veer off Exit 153 and turn right at the stoplight off the exit.
• Continue straight. Kendrick Family Ballpark will be on your left.

From the North -

• From Interstate 79, take the West Virginia University Exit 155.
• Turn left off Exit 155, then turn right at the stoplight at the entrance of University Towne Center.
• Continue straight until you drive past Wal-Mart. Kendrick Family Ballpark will be on your right.

From the East-

• From Interstate 68, take I-79 North.
• Take the University Towne Center Exit 153.
• Veer off Exit 153 and turn right at the stoplight off the exit.
• Continue straight. Kendrick Family Ballpark will be on your left.

Kendrick Family Ballpark is an ADA complaint facility.

Wheelchair seating is located behind sections 102-107. Tickets should be purchased in advance and are reserved for persons confined to a wheelchair and their guest. Disabled guests should enter Kendrick Family Ballpark at Gate A or the office lobby. Gate A is located at the main ticket office behind the left field fence. The office lobby is located behind right field. A courtesy shuttle is available by Gate A for assistance in getting to the seating area.

If you are a person with a disability who needs an accommodation in order to utilize Kendrick Family Ballpark, you are entitled to the provision of certain assistance. Please contact:

West Virginia Black Bears
tickets@westvirginiablackbears.com
Phone: 304-293-7653

Contact should be initiated at least 72 hours before the scheduled event.

There is one elevator located on the concourse behind Section 107 into the Press Box/Luxury Box Level. Must present proper credentials for access. There is a second elevator located behind right field for people with disabilities for entering and exiting the ballpark. A courtesy shuttle is available by Gate A for assistance in getting up to the seating area.

Two family restrooms are located on the main concourse behind Section 104. These areas are equipped with changing tables.

Out of respect for fellow guests, players, coaches and ballpark staff, all guests are expected to follow the HIGH FIVE RULES OF THE GAME:

1. No excessive drinking - intoxicated fans are not allowed inside or outside the ballpark
2. No foul, derogatory or abusive language
3. No smoking/vaping in the seating or concourse areas
4. No throwing stuff (anything) onto the field
5. No ignoring of the instructions of Event/Security personnel

In addition, fans are prohibited from the following:

• Trespassing on the playing field or restricted areas, including the first and third-base berms, at any time
• Interfering with baseballs that are in play
• Behaving in a manner that is disruptive, unruly or abusive
• Misusing tickets or credentials in any way
• Bringing prohibited items into the ballpark

Derogatory language is defined as offensive language concerning a person’s race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin, and anyone using such language is subject to automatic ejection from the ballpark.

Violations of the Code of Conduct will not be tolerated and may lead to ejection from the ballpark, a ban on attending future games, or other consequences. Guests who are found to have used derogatory language will be ejected from the ballpark.

Guests are encouraged to report violations of the Fan Code of Conduct to the nearest ballpark staff member or at Guest Services behind section 102.

Located on the main concourse behind Section 105. Contact an event staff member or police for assistance. EMS is on site for every Black Bears game.

No food or beverages may be brought into Kendrick Family Ballpark by fans except with the prior consent of the club's General Manager.

Gates will open one hour before game time unless otherwise advertised.

Currently the grass berms are closed to fans.

Going onto the grass berms will result in an immediate removal from Kendrick Family Ballpark.

A Guest Service station is located on the main concourse behind Section 102. Guest Services handles lost and found, lost children, emergencies and general ticket information. Fans may also report problems or make suggestions at Guest Services. The Guest Services Station will be available from the time the gates open until the conclusion of the game.

Black Bears fans are encouraged to stay at the following hotels:

Courtyard by Marriott
460 Courtyard Street
Morgantown, WV 26501
(304) 599-1080

Fairfield Inn & Suites
161 Lewis Drive
Morgantown, WV 26501
(304) 598-5006

Is maintained during the game at the Guest Services Station located behind Section 102 on the main concourse. All unclaimed items will be available in the West Virginia Black Bears front office the next business day. Please email wvblackbears@gmail.com with any questions.

In case of a lost child, please contact the Guest Services Station, located behind Section 102 in the main concourse or contact an event staff member or police officer for assistance.

If you notice an area of the ballpark (i.e., seats, rest rooms, lights) that you feel needs to be repaired, please stop by Guest Services behind home plate in the main concourse where your request will be documented and forwarded to our ballpark operations team. You can also email the team at wvblackbears@gmail.com.

Visit main Parking Information page

There are several parking options at Kendrick Family Ballpark. Fans may pay to park at Kendrick Family Ballpark in either Lot 1 or Lot 2. Parking lot 1 is located behind the center field fence on the opposite side of Gyorko Drive near Buffalo Wild Wings and Star Furniture. Lot 2 is located behind the right field clubhouse building and requires a season parking pass. Season parking passes may be purchased by calling the Black Bears Ticket Office at (304) 293-7653.

Fans may also park at the University Town Center. A limited number of parking spots are located at Walmart, Sams Club and the WVU Hospital Facility. Available parking spots at Walmart and Sams Club are striped with white paint. Game day parking is prohibited in any spots striped in yellow paint.

Parking rules for the WVU Hospital facility are as follows: The West Virginia Black Bears have access to "up to 50% of the final, as-constructed parking spaces on the Hospital Premises"… Those spots become available for Black Bears games starting at 5 p.m. on for all evening games as they open up with the full complement of spaces available by 6 p.m. On Saturdays, Sundays and national holidays the designated spaces are available starting two hours prior to game time as the spots open up with all designated spots available one hour prior to the game. Fans are not allowed into the WVU Hospital facility restrooms. Tailgating and tents are strictly prohibited, and nothing can be sold in the lot.

ADA parking is available in Parking Lot 3 located directly behind the scoreboard at Kendrick Family Ballpark near Gate A. These reserved spaces are sold on a first come first serve basis. Disabled fans or those driving a fan with a handicap should notify the parking manager of their desire to park in the reserved handicapped area. Upon notification, the parking lot staff will direct the vehicle to the closest parking space. Proper handicap identification is required.

• Valid state-issued ADA parking placard or license plate
• Valid state-issued ADA parking registration card
• Photo ID of the ADA permit holder (the photo ID must match the ADA parking registration card)

Unauthorized vehicles will be towed at the owner's expense.

The Black Bears Party Deck is located along the right field line. The Party Deck is equipped with portable concession carts, high top tables and picnic tables. Tents may also be located on the Party Deck for select games/events. The Party Deck will also be the location of any live music on specific game days.

Pets are not permitted in Kendrick Family Ballpark except for the fans requiring the use of licensed therapy or guide dogs. The lone exception is on Bark in the Park dates, where a special section will be set up in a designated area. Up-to-date information in regards to Pet Promotion Day can be found under Events or Ticketing.

If needed please see Guest Services which is located behind Section 102 on the third base side of the main concourse.

To ensure the safety, comfort, and convenience of our guests, the following items may not be brought into the stadium: lawn chairs/folding chairs/sports chairs, coolers (including soft-sided), any bag exceeding 12"x12"x12", all backpacks/schoolbags, gym bags, laser pointers, alcoholic beverages, weapons and any hard containers (glass bottles/metal cans). A 'size-wise' box is available at each gate and fan services location to determine if a bag is permitted.

Visit Clear Bag Policy main page

No food or beverages may be brought into Kendrick Family Ballpark by fans except with the prior consent of the club's General Manager.

Available by contacting the West Virginia Black Bears front office at wvbbpromotions@gmail.com. Deadline for requests are 48 hours before game day.

Requests may also be submitted online here.

Kendrick Family Ballpark is a 100% Smoke Free Facility. Smoking is not permitted in any of the seating areas, the concourses or the suites, before, during or after the game. This includes the use of Vapor Cigarettes, or 'E Cigarettes.'

Selling any items by anyone other than authorized WV Black Bears or designated vending personnel in or around Kendrick Family Ballpark and the parking areas is prohibited.

Standing room only tickets (“SRO”) are any tickets without a numbered seat in the seating bowl or premium hospitality areas.

• Concourse seating: Picnic tables and seated tables are located on the Party Deck and near the Home Run Porch outside the Black Bears front office. Seating is extremely limited, and view may be obstructed by fans standing along the railing.
• Berm seating: The third-base berm will be open for specific events. Fans are welcome to sit in the grass with beach towels, blankets, and stadium seat cushions without pockets. Chairs, including lawn chairs, beach chairs, and sports or camping chairs, are strictly prohibited. Unless otherwise stated, berms are not open for Black Bears regular season games.
• Standing room is available throughout the concourse, including along the Party Deck drink rails, near the Gate B knoll and park benches, and above the home bullpen.

Fans may stand any place they are not actively obstructing an entrance/exit, aisles or rows in the seating bowl (no sitting or standing on the stairs). Standing on top of structures, seats, or other raised surfaces is prohibited.

Strollers are permitted but must be checked at Fan Services. Strollers are not permitted in the Grass Berm Seating Areas.

A limited number of party areas are available for rental on a game-by-game basis. These areas are located on the Press Box Level. For information on Suite Rentals contact West Virginia Black Bears at 304-293-7653 or email tickets@westvirginiablackbears.com.

A full service team store is located at the end of the main concourse on the third base behind Section 101. Get your officially licensed Black Bears gear with exciting new options for men, women and children throughout the season. Or shop any day of the year at our online team store. The Bear's Den accepts the four major credit cards (Visa, MasterCard, American Express and Discover).

The Black Bears ticket office is located beside Gate A and behind the left field fence. Season tickets, mini-packages and single game tickets are available on our website HERE or by calling 304-293-7653. Game day sales are also available at the Black Bears ticket office. The Black Bears are not responsible for lost, stolen or misplaced tickets. There are no refunds or exchanges. Children under the age of three do not need tickets.

Black Bears Ticket Office Hours:

9 a.m. - 5 p.m. Monday-Friday

10 a.m. - 4 p.m. Saturday & Sunday (Black Bears Game Days Only)

Hours are subject to change during the off-season.

Umbrellas are allowed into Kendrick Family Ballpark. However, umbrellas are not to be used in seating areas. If a fan's umbrella is blocking the view or disturbing another fan, they will be asked to put it away.

Kendrick Family Ballpark is ADA compliant. All fans that require the use of a wheelchair should enter the stadium at Gate A located behind the left field fence or the lobby entrance of the main office building. A courtesy shuttle is available for fans requiring assistance from Gate A to the seating area.

Will Call is located by Gate C, between the new WVU Biomechanics building and the main administrative office. Will call is only open on game days and opens three hours prior to first pitch.